Effective Date: 26.07.2025
1. Introduction
Streamline Technologies ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Austrian data protection laws.
Company Information:
Company Name: Streamline Technologies
Address: Maria-Kuhn-Gasse 6/2, 1100 Vienna, Austria
Email: [email protected]
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification Data: Full name, email address, company name, role/title
- Account Data: Username, login credentials, customer ID
- Technical Data: IP address, device identifiers, browser type, operating system, usage logs
- Billing Data: Payment information, billing address, VAT ID
- Communication Data: Emails, support tickets, feedback
- SaaS Usage Data: User behavior, configurations, API usage, activity logs
- Job Applicant Data (if applicable): CVs, application content, interview notes
3. How We Collect Your Data
- Direct interaction (e.g., account creation, customer support)
- Automated tracking (cookies, analytics tools, application usage)
- Third-party services (e.g., payment processors, CRM, analytics platforms)
4. Legal Bases for Processing
- Performance of a contract (Art. 6(1)(b) GDPR)
- Compliance with a legal obligation (Art. 6(1)(c) GDPR)
- Legitimate interest (Art. 6(1)(f) GDPR), e.g., improving our services
- Consent (Art. 6(1)(a) GDPR), where required (e.g., for marketing or optional analytics)
5. Purpose of Processing
- Provide and manage access to our SaaS platform
- Authenticate and support users
- Issue invoices and process payments
- Detect, prevent, and resolve technical issues
- Analyze service usage and improve performance
- Comply with applicable laws
- Communicate updates or marketing (if opted-in)
6. Data Sharing and Transfers
We may share your data with:
- Trusted service providers (e.g., cloud hosting, payment gateways, email platforms)
- Legal authorities, where required
- Affiliates or successors (in case of restructuring, merger, etc.)
International Transfers:
Where we or our processors transfer your data outside the EEA, such transfers are secured with appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, contractual, and operational requirements.
8. Data Security
We implement appropriate technical and organizational security measures, including:
- SSL encryption
- Regular security audits and penetration testing
- Role-based access control
- Secure hosting infrastructure
9. Your Rights Under GDPR
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure ("right to be forgotten")
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time (where consent was given)
To exercise your rights, contact us at: [email protected]
You may also lodge a complaint with the Austrian Data Protection Authority:
Website: https://www.dsb.gv.at/
Address: Barichgasse 40–42, 1030 Vienna, Austria
10. Cookies and Analytics
We use cookies and analytics tools to understand how users interact with our platform and improve functionality. You can manage your cookie preferences via our cookie banner or browser settings.
11. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we learn that we have collected such data without verified parental consent, we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the revised "Effective Date." We encourage you to review this policy regularly.
13. Contact Us
Streamline Technologies
Maria-Kuhn-Gasse 6/2
1100 Vienna, Austria
Email: [email protected]